Different benefits,
Different services

F-DGSi provides you with services for the maintenance, repair and validation of your gas generators. Thanks to our French teams and our worldwide network of partners, F-DGSi can provide you with a world-class support in order to perpetuate your gas supply.
Wide range to offer you the best gas solution
Installing the products to meet your needs
Relocation service for your products
Your expert in gas supply by your side
Rental of a wide range of equipment
A dedicated hotline to guarantee you a 48h deadline for the consumables of your products
Service plans and maintenance contracts
Do the maintenance yourself of gas generators without compressor
Peac of mind for your maintenance budget
Includes travel and labor
Includes travel, labor and preventative maintenance parts
Total peace of mind to ensure optimal operation of your generator

Selling of products

Sales

A wide range to offer you the best gas solution.
F-DGSi, 1st French Manufacturer of Gas Generators has the widest range, in order to offer you the best gas solution for your new equipment needs, and to assure you that with a correct and fast maintenance, they will serve you in the future.

Installation

Installation

Installing the products to meet your needs
F-DGSi, has its own Authorized Service Engineers and more than 50 distributors worldwide to install our gas generators in your environment.
During the installation process, we will ensure that the product works as designed to meet your needs.

Re-location

Relocation

Relocation service for your products
F-DGSi, offers its customers a relocation service for all instruments that it has installed or provided.
Occasionally, clients move to expand and / or reduce their lab.
F-DGSi can support uninstallation, re-installation and performance verification.
We can also advise you on the specifications required for all the needs of your new laboratory, e.g. space to be allocated, gas supply, gas filtration, power outlets, environmental conditions and consumables. Call us directly to discuss your needs and receive a quote.

Services-advice

Advice

Your expert in gas supply by your side
F-DGSi, has expertisein all aspects of compressor making, through your air handling systems directly to your point of equipment and use.
Our engineers specialize in the production of compressed air and gas generators and provide professional services for the selection and supply of new equipment, spare parts and associated service. We can also provide you with an audit, or a new gas system to keep your lab at F-DGSi performance and cost optimization.

Rent or lease sale

Rent or lease sale

Rental of a wide range of equipment
F-DGSi, offers the rental of a wide range of equipment for as long as you need from short term covers or for longer periods.If you need equipment over a short period or if you do not have the investment budget, rental is a good solution.
Lease financing offered by F-DGSi will allow your company to improve your gas management without having to exhaust your working capital.
Rental offers can include the cost of repairs, preventive maintenance in the monthly cost, giving you total peace of mind.
These financing solutions make perfect sense as the monthly repayment allows your business to increase profitability without affecting cash flow. In a changing environment, renting or leasing represents a strategic alternative:
• 100% of rent can be recognized as expenses
• No depreciation to apply
• Preservation of the investment budget
• Flexibility – Operational leasing does not affect the balance sheet assets of the company and enables it to demonstrate superior financial results. Whatever your business, the most important thing is not owning equipment, but getting the best productivity in your life. Designed with this in mind, our rental packages offer a new equipment strategy for your lab:

Technical advantages

• Complete range of F-DGSi products
• Wide range of associated services
• Customer service
• Guarantee and support F-DGSI
• Offer valid on all our points of sale

Financial benefits

• Non-capital costs
• Managed commitment period
• Outsourced risk
• Deconsolidation of assets
• Reduced usage costs
• Equipment change management

Depending on your needs, the rental can be supplemented by additional services:

• Standard or urgent installation
• IQ / OQ qualification
• Preventive maintenance (if renting more than 12 months)
• Extended warranty
• Uninstall service


Parts Service / Consumables

Parts Service / Consumables

A dedicated hotline to guarantee you a 48h deadline for the consumables of your products
All our gas generators are manufactured and tested in our factory located in the Paris, France before being sent to your lab.
Like any appliance, some parts sometimes need to be replaced following annual inspection visits or due to wear and tear.
F-DGSi has a full stock of original spare parts at our head office located in the Paris region, allowing a very fast delivery the day after your order.
If the item is not in stock, we offer a HOTLINE service to answer all your technical questions in order to deliver the parts within three days maximum.To order spare parts, please give us the model and serial number of your gas generator.

Services-maintenance

Maintenance

Service plans and maintenance contracts
F-DGSi, also provides various service plans and maintenance contracts.

F-DGSi has built a reputation for efficiency and speed and putting our customers first

• When it comes to your gas production system, we can help
• What you need
• Whether you are in France or in the rest of the world
• What is your problem
• Whether you are tall or short

F-DGSi has a solution for you! With a highly qualified and experienced team of Service Engineers, F-DGSi will provide you the best solution for your gas problems, in case of unexpected failure, so that you can resume your activities as soon as possible. Any preventive maintenance can be carried out on site and / or at our F-DGSi service center.
During preventative maintenance, our experienced service engineers ensure that your equipment meets the factory performance specifications. We inspect the generators, install any replacement parts required, make software updates if necessary, perform tests and provide a service report with a certificate of compliance.
Annual Preventive Maintenance visits are strongly encouraged to maintain optimal performance of your equipment throughout its life cycle.
Preventive maintenance preserves and restores the reliability of your capital investment. F-DGSi can help you. We offer a range of affordable maintenance contracts to improve productivity, increase equipment utilization and availability, maintain maximum performance and reduce total cost of ownership. This extends the life of your hardware investment while providing you with convenient access to quality service and parts and eliminating the uncontrollable cost of unplanned repairs and maintenance. For you, this translates into lower costs, valuable time for your team. Regular maintenance of your equipment allows you to increase their lifespan, ensure their efficiency and improve their reliability to avoid unplanned downtime and higher repair costs.
Be aware that unmaintained systems are about 92% more likely to have outages than systems tracked through an established maintenance schedule. When you do the maintenance yourself, you only change the parts; on the other hand no other check is made on your part to control the completeness of your system and because of this, parameters can begin to be disrupted thus affecting curative parts. F-DGSi offer five types of maintenance contract

• Hotline contract only (to learn more, click here)
• Day Ticket Contract (to learn more, click here)
• Preventive Contract “ Out of spare parts” (for more information, click here)
• Preventive Contract (to learn more, click here)
• Gold Service Agreement (to learn more, click here)


Hotline contract

Hotline Contract

Do the maintenance yourself of gas generators without compressor

• Designed for gas generators without compressor only
• Designed for sites that can maintain their generators themselves because they have internal technical resources
• Maintenance kit with step-by-step guide provided in advance by the management of a maintenance schedule managed by F-DGSi
• 10% discount on maintenance kit and additional parts
• 24/7 priority access to the hotline support team to provide technical support if neededNon-compressor instruments require minimal maintenance, but must be done at specific scheduled times in the generator life cycle. This maintenance ensures generator reliability and optimal performance. Without planned maintenance, unplanned downtime could occur, and unexpected costs could put your lab budgets at risk.

Day ticket contract

Day Ticket Contract

Peace of mind for your maintenance budget
• One day of Service (labor / travel) discounted at 10%, which you buy at the beginning of the contract cover period on a dedicated device. Of course you can buy several
• This “DAY ticket” gives an intervention priority on site and can be carried over to year n + 1 in case it is not consumed.
• The changed parts are invoiced in addition

Preventive contract out of parts

Essential Maintenance Contract

Travel, labor out of parts
For a smooth operation of your equipment throughout the year. This reduces their downtime. Our essential maintenance contract allows you to reduce significantly the curative interventions and, consequently, your operating costs and the constraints for your users.
Advantages :
• One preventive maintenance visit per year (or more) based on the number of hours per year planned in advance at a convenient time
• Fixed price per year if commitment on a multi-year contract (including travel, labor, excluding parts indicated in the contract)
• 10% discount on all original F-DGSi spare parts and additional services
• 24-hour priority access to the hotline support team in the event of a breakdown, a paid on-site intervention guaranteed within 24-72 hours max.
• Access to the full history of interventions
• A program of upgrading and technical improvement to increase the life and performance of the devices.

Preventive contract

Preventive Contract

Travel, labor, preventive parts included to increase the performance

For a smooth operation of your equipment throughout the year. This reduces their downtime. Our preventive maintenance allows you to significantly reduce the curative interventions and, therefore, your operating costs and the constraints for your users. Your equipment is integrated in our database. It is thus checked every year on the same date.

Preventive maintenance consists of a complete overhaul of your equipment with change of wear parts and consumables included in the contract. It plans to do all the interventions to prevent breakdowns and incidents.
Priority intervention for breakdown under 24/72 hours max (according to the agreement), on customer call a maintenance report is published after each visit

Advantages
• One preventive maintenance visit per year (or more) based on the number of hours per year planned in advance at a convenient time
• Fixed price per year if commitment on a multi-year contract (including travel, labor and preventive parts indicated in the contract): You block your costs in the long term, guaranteeing the price of your service and protecting you from inflation.
• 15% discount on all original F-DGSi spare parts and additional services
• 24-hour priority access to the hotline support team

In the event of a breakdown, a paid on-site intervention guaranteed within 24-72 hours max.
Access to the full history of interventions
A program of upgrading and technical improvement to increase the life and performance of the devices.


Gold Service

Gold Service

Total peace of mind to ensure optimal operation of your generator

It allows you to be carefree !

If you need help and do not subscribe to our “GOLD SERVICE” maintenance program, click here to talk to one of our Service Engineers or select your country where you are to find your nearest dealer from you.

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